Privacy Policy

Effective date: March 23, 2026

1. Introduction

This Privacy Policy describes how aigency (“we,” “us,” or “our”) collects, uses, and shares information when you use our website and services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide

  • Account information (name, email address) when you sign up via Clerk authentication
  • URLs you submit for website scanning and analysis
  • Messages and prompts you send through the aigency CMO chat feature
  • Payment information processed by PayPal (we do not store your payment card details)

Information collected automatically

  • Usage data such as pages visited, features used, and interactions with the Service
  • Device and browser information (browser type, operating system, screen resolution)
  • IP address and approximate geographic location
  • Cookies and similar technologies used for authentication and analytics

3. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process your website scans and generate AI-powered marketing analysis
  • To manage your account and process payments
  • To communicate with you about the Service, including transactional emails
  • To detect, prevent, and address technical issues or abuse
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who assist us in operating the Service (Clerk for authentication, PayPal for payments, Anthropic for AI processing). These providers are contractually obligated to use your information only to provide services to us.
  • Legal authorities when required by law, regulation, legal process, or enforceable governmental request.
  • Business transfers in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Scan results and generated content are retained in your account until you delete them or close your account. We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes and enforcing agreements).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Request a portable copy of your information

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

11. Cookies

We use cookies and similar technologies for authentication (via Clerk) and to understand how the Service is used. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes acceptance.

13. Contact

Questions about this Privacy Policy may be directed to: [email protected]

aigency
3801 N Capital of Texas Hwy, Ste E240-3769
Austin, TX 78746